COVID-19 Store UpdateFIND OUT MORE
COVID-19 Store UpdateFIND OUT MORE
At Amart Furniture we strive to offer you convenient, efficient and hassle-free choices for collection or delivery of your furniture.
Before placing your order you should confirm that all:
Much of our furniture comes flat-packed, allowing it to be easily taken home in your car, ute or trailer. However, many items, such as lounges or sofas can be bulky and difficult to move. Many more items are stored and distributed through our centralised warehouse network.
Many of our products (particularly flat packed items) require some assembly. If you need assistance in assembling your furniture contact your closest Amart Furniture Store for more details, costs, or to find out more about assembly services.
Did you know you can shop online in the comfort of your own home, and pick your product up from your preferred store for free?
Simply choose Pick Up when you make your online purchase, then sit back and let us prepare your order for you. Your nominated store will be in contact inside 24 hours to organise collection.
From time to time, for various reasons, it may not be possible to collect your item immediately. Our friendly sales team will advise you of any delays on any items when they contact you.
Please note, you must supply your own appropriate transport for any Pick Up purchase. Amart Furniture is unable to supply any strapping, rope, or protective coverings for transporting of Pick Up purchases.
If you have purchased larger items, items that are shipped directly from our warehouse, or if you are simply unable to visit your closest Amart Furniture Store for collection, we are happy to arrange delivery to your nominated address on a day that is convenient for you. Delivery charges apply.
When choosing Home Delivery, please note:
Delivery costs depend on the item to be shipped. Rates start at $88 (including GST) for local delivery, and increase depending on distance from the store. For remote, regional, or interstate locations, our sales team will be able to give you more information. You can contact them prior to purchasing using the contact details on our store location page, or after placing your order online; they can discuss delivery options with you then. At Amart Furniture we charge one fee for all items delivered.
Our friendly sales team will let you know the time-frame for collection or delivery of your order when they contact you to organise pick-up or delivery.
Although most stock advertised on our website is able to be collected or delivered immediately, some items may take some time. If a store is out of stock, we will call you as soon as your items arrive to arrange for the order to be delivered or collected.
We use independent contractors to get your order to you as quickly as possible.
If there is a waiting time on your order, our staff will keep you updated regularly with progress. However, please feel free to contact your closest Amart Furniture Store at any time if you have any questions regarding your order.
At this time Amart Furniture does not ship outside of Australia.
If you receive an incorrect item on your order, please contact us immediately and we will organise for the correct item to be delivered to you as soon as possible at no cost to you. Whilst we will endeavour to replace the item as quickly as possible, occasionally, delivery times for incorrectly shipped items may be adversely affected by stock availability.
In the case that we have missed an item from your order, please contact us and we will arrange for a replacement for you as soon as possible. Whilst we will endeavour to replace the item as quickly as possible, occasionally, delivery times for missing items may be adversely affected by stock availability.
As we require a signature upon delivery, we cannot deliver to PO boxes. Please ensure that you provide a physical street address (including business name if you are delivering to a business) when completing your shipping details.
Amart Furniture aims to make your online purchasing experience as easy as possible. We know that occasionally an item is not right, or does not quite look as you imagined in the room. If this is the case please review our Returns Policy or contact us.